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★★★★★
27 May 2025
Nico aan de Kerk27 May 2025A while ago I requested a card that never arrived. After a lot of hassle it turned out the house number was incorrect.. could have been a mistake on my part or a mistake by the administration of gezondheidspas. After contact I was able to request a new one with a discount... I just didn't do that anymore....
Translated from DutchResponse from Gezondheidspas
Dear Nico, We handed your order over to PostNL by letter post on 10 March at 16:40. Unfortunately, once a shipment has been handed over, we can no longer influence the delivery. We can see that the address you provided was not entered correctly during the ordering process, which is therefore also the cause of the delay or the non-arrival of the order. Unfortunately we cannot correct this after the fact.